In Case of Emergency | BMVS


Baystate Mobile Veterinary Services is not an ambulance service, so please keep in mind that if your pet is not our regular patient, our emergency services are not available to them. We do try our best to offer emergency care to our existing patients.

If your pet is an existing patient of Baystate Mobile Veterinary Services, we recommend that you try to call us first: (774) 262-7679.

We employ an answering service that manages our calls with a live-answer operator (a human!) during our off hours. They will know how to arrange contact with the doctor if needed.

If your pet has a life-threatening emergency, please go directly to one of the following 24-hour facilities:

Tufts University- Foster Hospital for Small Animals
Cummings School of Veterinary Medicine at Tufts University
55 Willard Street
North Grafton, MA 01536
(508) 887-4623

Veterinary Emergency and Specialty Hospital
141 Greenfield Road,
South Deerfield, MA 01373

Bolton Veterinary Hospital
222 Boston Turnpike
Bolton, CT 06043 US

Boston Road VCA
1235 Boston Road
Springfield, MA 01119
(413) 783-0603


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Office Hours

Our Regular Schedule

Charlton Office


9:00 am-5:00 pm


9:00 am-5:00 pm


9:00 am-5:00 pm


9:00 am-5:00 pm


9:00 am-5:00 pm

For answering inquiries and scheduling appointments only


9:00 am-2:00 pm

First & Third of every month